posted on June 4, 2009 with 34 notes
"Put yourself in a position in which you’re responsible for answering support emails from average people about something that you believe is simple, self-explanatory, and universally known. You’ll quickly realize that it’s none of those things."
Marco, explaining to Katie Schenk that what’s completely obvious to one person is completely opaque to another.
— This was found via marco
  1. citizenjake reblogged this from marco
  2. chrispazen reblogged this from marco
  3. isay reblogged this from romeojulietsierra and added:
    One might argue that if you are incapable of lighting a gas stove, you should refrain from eating and thus help out the...
  4. romeojulietsierra reblogged this from marco and added:
    We have failed as a people. We have failed as a nation. There are people that cannot figure out how to light a stove?
  5. benkraal reblogged this from marco and added:
    Marco, explaining to...what’s completely obvious to one person
  6. anners reblogged this from marco
  7. peroty reblogged this from paulstraw
  8. paulstraw reblogged this from marco and added:
    I’ve been working IT services...over five years,...can’t...
  9. marco reblogged this from katiewashere and added:
    Katie Schenk Dear Katie, Put yourself in...which you’re responsible
  10. craig reblogged this from marco and added:
    i always thought there was merit...writing tutorials on
  11. reidgober reblogged this from marco
  12. iansanity reblogged this from marco and added:
    I nearly set my arm on fire attempting to re-light the pilot light in my broiler, because it was so far back. Having no...
  13. peroty posted this