I'm an academic working in Design Research in Brisbane, Australia. I investigate how people use products and systems and tools in their lives.
- the above image is from here via this
- you’re seeing a Question Box
- it’s a telephone intercom
from here:
Users [in rural India] place a free call by pushing the green button. They connect to an operator sitting in front of an Internet-enabled computer.
Users ask the operator questions. The operator goes online and finds their answers, translating them into the local language. The operator also sends & receives emails on the caller’s behalf.
In the near future, users will be able to call the operator directly from their telephones.
- according to this, among the matters users ask about via the Question Box are: cricket scores; codes to download songs on their mobiles; and homework questions; sometimes, it seems, users even ask for answers to important questions
- being serious for a moment, the device does overcome problems of illiteracy and of lack of direct access to the Internet
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Proving once again that there are infinite ways to approach the same technology.
Proving once again that there are infinite ways...same technology.